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FREE SHIPPING TO EU AND NORWAY ON ORDERS OVER 400 €
OPEN EVERY SUNDAY 11:00 AM - 3:00 PM
DELIVERY TIME: 3-7 BUSINESS DAYS

Terms of Trade

Payment

In our webshop, we accept payments via Visa and Mastercard. Cash payments and Mobilepay are also accepted in-store.

For payment by bank transfer or invoice, this can be arranged on request.

Payment for an order in our webshop will only be charged to your account once the item is shipped.

When purchasing within the EU, the second-hand the Danish margin scheme (brugtmoms) applies, meaning VAT cannot be deducted on these goods.

For purchases outside the EU, VAT is applied to the goods and we handle the settlement with the relevant country, so you don't need to worry about it.

For transactions in Norway, Norwegian VAT is included in the prices. We are registered under the Norwegian VOEC scheme and pay the VAT directly to the Norwegian Tax Administration. This means that you, as a customer, will not incur any additional fees, charges, or customs duties upon delivery.

Delivery

We offer both shipping and pickup options. For pickup, see the next section.

Shipping is handled by GLS or a similar service, with the option to choose between home delivery or delivery to a parcel shop.

We offer free shipping to parcel shops in Denmark for purchases over 995 DKK.

The delivery time is usually 2-4 business days, but there may be longer delivery times when we are abroad sourcing new products for the store.

Please check the condition of the package when received. If the goods are damaged, please contact us and take pictures of the item and packaging. We will then refund your money.

For large orders, please contact us so we can find the best solution for either shipping, delivery to your address, or pickup.

Especially for delivery outside Denmark

We ship to Norway, Sweden, Finland, Germany, Netherlands, Belgium, Luxembourg, Poland, Austria, Czech Republic, Spain and Portugal.

The Norwegian islands of Svalbard and the Portuguese islands of Madeira and the Azores are excluded.

We offer free shipping to parcel shops outside Denmark for purchases over 400 euros.

Delivery time is normally 3-7 business days, but longer delivery times may occur when we are abroad to find new items for the store.

For transactions to Norway (Norwegian currency), some items may not be displayed due to the VOEC scheme. If you wish to view the full selection, you can change the currency and contact us if you're interested in making a purchase.

Pickup

We offer the following options:

Pickup at the store, Blansskov 2A, 6400 Sønderborg.
Free

Pickup in Aarhus or Copenhagen by arrangement. Items are expected to be ready for pickup within 2-4 weeks. You will be contacted once the items are ready for pickup, at which point we will agree on a pickup time.
Free

For large orders, there may be an option for delivery to an address. This is by arrangement, so in such cases, please contact us.

Return policy

The majority of our items are unique and old, meaning that, as a general rule, you purchase the item as seen. We always strive to present the item in the best possible way so that its condition and appearance are clear, but there may be slight differences in shades that are difficult to capture in photos.

We reserve the right for any language or typographical errors and sold items.

For online purchases, items can be returned within 14 days, provided they are returned in the same condition as when received. The buyer is responsible for the return costs, including transport, and for ensuring the items are returned in the same condition as before the purchase. Please contact us before returning items, which can be done via email at gaardeniskoven@gmail.com.

Privacy Policy

Your email, name and other information will only be collected if you provide it and consent to it. We do not share your information with third parties, and you can withdraw your information at any time by contacting us.

Cookies

We use cookies to improve the user experience and optimize our site. You can always delete cookies from your own device.

Company information

Gården i skoven

Blansskov 2A, 6400 Sønderborg, Denmark

gaardeniskoven@gmail.com

CVR: 42551783

VOEC: 3027503