Terms of Trade

Here in the webshop you can pay with Visa, Mastercard and MobilePay, and we also accept cash in the store.
It is also possible to pay by bank transfer or invoice, but this is by arrangement. Payment for an order here in the webshop will only be deducted from your account when the item is shipped.

When trading within the EU, the second-hand VAT scheme is used, therefore the buyer cannot deduct VAT on these goods.

When trading outside the EU, VAT is charged on the goods, which we settle with the country in question, so you don't have to worry about it.

When trading in Norway, Norwegian VAT is included in the prices. We are registered in the Norwegian VOEC scheme and pay the VAT directly to the Norwegian Tax Administration. This means that you as a customer will not receive any additional taxes, fees or customs duties upon delivery.

We offer both shipping and pickup options. For pickup, see the next section.

Shipping is handled by GLS or a similar service, with the option to choose between home delivery or delivery to a parcel shop.

We offer free shipping to parcel shops in Denmark for purchases over 995 DKK.

The delivery time is usually 2-4 business days, but there may be longer delivery times when we are abroad sourcing new products for the store.

Please check the condition of the package when received. If the goods are damaged, please contact us and take pictures of the item and packaging. We will then refund your money.

For large orders, please contact us so we can find the best solution for either shipping, delivery to your address, or pickup.

We ship to Norway, Sweden, Finland, Germany, Netherlands, Belgium, Luxembourg, Poland, Austria, Czech Republic, Spain and Portugal.

The Norwegian islands of Svalbard and the Portuguese islands of Madeira and the Azores are excluded.

We offer free shipping to parcel shops outside Denmark for purchases over 400 euros.

Delivery time is normally 3-7 business days, but longer delivery times may occur when we are abroad to find new items for the store.

For transactions to Norway (Norwegian currency), some items may not be displayed due to the VOEC scheme. If you wish to view the full selection, you can change the currency and contact us if you're interested in making a purchase.

For larger orders or items that cannot be shipped, we offer the option of home delivery.
This is solely by arrangement, but please contact us, and we will do our absolute best to find a good solution.

Delivery is available throughout Denmark, but payment may apply depending on where in Denmark and whether the delivery is urgent.

We offer the following options:

Pickup at the store, Blansskov 2A, 6400 Sønderborg.
Free

Pickup in Aarhus or Copenhagen by arrangement. Items are expected to be ready for pickup within 2-4 weeks. You will be contacted once the items are ready for pickup, at which point we will agree on a pickup time.
Free

For large orders, there may be an option for delivery to an address. This is by arrangement, so in such cases, please contact us.

The majority of our items are unique and old, meaning that, as a general rule, you purchase the item as seen. We always strive to present the item in the best possible way so that its condition and appearance are clear, but there may be slight differences in shades that are difficult to capture in photos.

We reserve the right for any language or typographical errors and sold items.

For online purchases, items can be returned within 14 days, provided they are returned in the same condition as when received. The buyer is responsible for the return costs, including transport, and for ensuring the items are returned in the same condition as before the purchase. Please contact us before returning items, which can be done via email at gaardeniskoven@gmail.com.

Your email, name and other information will only be collected if you provide it and consent to it. We do not share your information with third parties, and you can withdraw your information at any time by contacting us.

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Gården i skoven

Blansskov 2A, 6400 Sønderborg, Denmark

gaardeniskoven@gmail.com

CVR: 42551783

VOEC: 3027503